Returns & Refunds Policy
At Revopoint 3D, we stand by the quality of our high-precision scanning technology and offer a 30-day return policy for items in original condition. If you are not completely satisfied with your purchase, our dedicated support team is here to assist you with a seamless refund or replacement process.
Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the 3D scanner and all original accessories, cables, and manuals into the original packaging to ensure the item is protected during transit.
Ship the Product
Affix the provided shipping label or use a traceable carrier to send the package back to our designated service center for inspection.
Inspection and Refund
Once our technicians verify the device's condition, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing